Air France is the flag carrier of France. It is one of the leading airlines in the aviation industry in its main businesses – passenger air traffic, freight traffic, as well as aviation maintenance. In this Air France Reviews, we are going to look at the history of Air France and the services that the airline offers to their passengers. 

Background, History, and More Information

In October 7, 1933, Air France was formed from the merger of Air Orient, Air Union, Compagnie Generale Aeropostale, Compagnie Internationale de Navigation Aerienne (CIDNA), and Societe Generale des Transports Aeriens (SGTA). Air France and KLM Royal Dutch Airlines announced the merger between the two airlines on September 30, 2003, forming a new company called Air France – KLM. The company, alongside Aeromexico, Delta and Korean Air, is a founding member of the global airline alliance, Skyteam.


Air France Reviews - Air France CEO Franck TernerBorn on April 12, 1960, Franck Terner is the current Chief Executive Officer of Air France. Previously, he served as a Production engineer for Concorde (1988); Franck Terner was in charge of: scheduling and planning at the Maintenance Division (1989), production repair workshops for on board equipment (1992), Concorde maintenance (1994), Light Maintenance at Orly (1997), Maintenance of the Air France medium-haul fleet (2000). He also served as the Head of Aircraft Maintenance at Regional, Air France subsidiary (2002), Executive Vice President for Operation and Support at Regional (2007), Chief Operating Officer at Regional (2008), Vice President Air France Industries, Executive Vice President for Engineering and Maintenance Air France – KLM.

Air France is headquartered in Tremblay-en-France, France. It has a fleet of 233 aircrafts serving 204 destinations. Charles de Gaulle Airport and Orly Airport serve as the hubs for Air France. The airline’s focus cities are Bordeaux-Merignac Airport, Lyon Airport, Marseille Airport, Nice Airport and Toulouse-Blagnac Airport.

Reviews/ What Users Have to Say

Here are some Air France Reviews shared by passengers who have used the services offered by the airline.

Air France Reviews - customer reviews Air France Reviews - customer reviews

Website

Air France Reviews - Air France Website

Air France has created a service known as Saphir, to address the special needs of passengers with disability and reduced mobility. Saphir is a range of services adapted to the specific needs of passengers with specials needs. Members of the Saphir team can help the passengers get around the airport, check-in and security, boarding and disembarking the aircraft, and provide other kinds of assistance that the passenger may require. Passengers who would need Saphir Services are advised to inform the airline ahead of time or at least 48 hours prior to their departure.

Air France Reviews - Air France onboard diningAir France has a wide selection of sophisticated flavors on meals provided onboard the aircraft. The onboard dining options include “Le Marche de Jean Imbert” Menu, “Une Selection LENOTRE” Menu, Tradition Menu, Ocean Menu, and Italia Menu. Passengers may request for their preferred meals from 90 days up to 24 hours before their flight. Air France can also provide special meals for passengers with particular diet. The airlines advise their passengers to request for special meals at least 48 hours prior the the scheduled departure.

 

Air France Reviews - Air France inflight entertainmentAir France’s inflight entertainment includes a wide range of entertainment programs that are enjoyable for the young, the old, and the young at heart. The airline offers movies (new releases and classics), TV programs, music and games.  

Flying Blue is the frequent flyers program of Air France-KLM. This program lets the member to earn miles with each trip and use them to purchase award tickets, personalize their trips and avail products and services from the partners of Air France-KLM.

Contact Details:

  • Website URL: www.airfrance.com
  • Contact number: 1300 390 190
  • Head Office Address:  Roissypole, Charles de Gaulle Airport, Tremblay-en-France, France.

To sum it up…

Air France offers good quality services to their passengers. In some Air France Reviews, customers have complained about the airline’s inability to provide delicious food and special dishes for first class passengers, while others praise the airlines for having professional cabin crew and comfortable seats. 

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