Cebu Pacific Reviews

Cebu Pacific Reviews - Cebu Pacific logo

Cebu Air, Inc. operates as Cebu Pacific, is a low-cost airline in the Philippines. Its base is located at the Ninoy Aquino International Airport (Manila International Airport) Terminal 3. Cebu Pacific offers scheduled flights for domestic and international destinations. Cebu Pacific is a subsidiary of JG Summit Holdings. We will discuss more about Cebu Pacific and its services in this Cebu Pacific Reviews

Get to know Cebu Pacific

Cebu Pacific was established on August 26, 1988 and commenced its operations on March 8, 1996. In year 2000, the airline was granted rights to operate international flights to the region. The destinations included were Malaysia, Indonesia, Thailand, Singapore, South Korea, Guam, and Hong Kong. Other international flights were launched on November 22 of the following year.

Cebu Pacific Reviews - CEO Lance GokongweiLance Gokongwei is the current President and Chief Executive Officer of Cebu Pacific. He graduated with double summa cum laude honors from the University of Pennsylvania’s School of Engineering with a Bachelor’s Degree in Economics and Applied Science, and degree in Finance from Wharton School of Business.


Its headquarters is located at Old Domestic, Pasay City, Philippines. Cebu Pacific has six hubs, namely Mactan-Cebu International Airport (Cebu), Ninoy Aquino International Airport (Manila), Kalibo International Airport, Clark International Airport, Francisco Bangoy International Airport (Davao), and Iloilo International Airport.

Cebu Pacific Reviews - Cebu Pacific fleet at Terminal 3


Cebu Pacific has a fleet size of 57 aircrafts and flies to 25 international destinations in 15 countries and 33 domestic destinations.


Reviews/ What Users Have to Say

Cebu Pacific Reviews - Cebu Pacific Passenger Reviews

Cebu Pacific Website and Other Services

The Cebu Pacific website allows passengers to check in online (recommended: from 72 hours to 4 hours prior to scheduled international flight and 2 hours for domestic flights), manage flight bookings, view itinerary, flight schedule and status. Promos and other services can also be viewed from the website.

Cebu Pacific Reviews - Cebu Pacific Website

Cebu Pacific also accommodates passengers with reduced mobility, expectant mothers, Unaccompanied minors and infants. The airlines asks passengers who need special assistance to make arrangements at least 48 hours before their scheduled flight. The airline also warns its passengers that their might be instances where they will have to pay minimal handling fee for the use of lifts at certain airports. You can click on this link to see the other special services offered and more details on how to make necessary arrangements for the flight.

The airline also offers OnAirWiFi  on some of its aircrafts so passengers can connect to their loved ones on the ground and an on-board duty free which features popular food brands in the Philippines.

GetGo is the frequent flyer program of Cebu Pacific. Being a member of this program allows you to earn points whenever you fly with Cebu Pacific and later on reward yourself with a free trip, add-ons to your bookings, and other deals on promotions and sales.

Contact Details:

  • Head Office Address: Airline Operations Center Building, Manila Domestic Airport Complex, Old Domestic Road, Pasay City, Philippines 1301

To sum it up

There are a lot of “horror” stories told in some Cebu Pacific reviews, especially from passengers who think that the services are inadequate for the value that they paid for. But other Cebu Pacific reviews commend the airline for giving quality service despite being a low-cost airline.


Share your stories and thoughts with us in this Cebu Pacific Review. Hanggang sa muli.


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