Lisbon Airport Reviews


Lisbon, the capital and biggest city of Portugal, has been recently getting more and more attention from travelers around the world. While Rome, Italy, and Paris are still on the top European tourist spots, Lisbon — a hidden gem — is quickly gaining pace. The city’s history, baroque architecture, and laid-back atmosphere is something that many travelers seek.

This city is served by Lisbon Airport (IATA Code: LIS), officially Lisbon Humberto Delgado Airport but also referred to as Lisboa Airport and Portela Airport. If you are planning a trip to this wonderful city, check out these Lisbon Airport reviews to know what things to expect inside LIS’s terminals.

What people think of LIS

While Lisbon is a well-loved city by locals and foreigners alike, the same cannot be said for LIS.

Based on the Lisbon Airport reviews I found online, the airport’s quality is mediocre at best. The terminal seating, and queue times seem to suffer the most. Here are some of the reviews:

The organization of check-in, baggage drop off and gate queuing seems incredibly inefficient. The airport homepage requires passengers arrive at the airport 90 minutes before boarding, but even this seems tight. There are numerous self-check-in terminals, however after having printed out baggage tags ourselves, it still required 60 minutes queuing before the baggage drop.

Terminal 2 is like a shed, AC is poor, too many people not enough seats. Terminal 1 is better and should be used more. Reminds me of Spanish airports of thirty years ago. Rant over – nothing will change.

After red eye flight into Lisbon from Canada we were shocked to see passport control line for non-EU passengers. It took us more than 2 hours. No water, no sitting space, elderly and passengers with kids – were all waiting.

Aesthetics

Lisbon Airport Reviews - Inside

Lisbon Airport is made up of two terminals. Terminal 1, the primary building, houses 29 gates, 2 check-in halls, and several restaurants, cafes, and shops for passengers. The  majority of airlines use this terminal, especially Star Alliance airlines.

Terminal 2 is the newer terminal and is significantly smaller. This terminal is mainly used by budget airlines and doesn’t feature as much shops and restaurants as T1.

Ground transportation

If you don’t own a vehicle, worry not as there are several ways to get to the airport. The Metro de Lisboa underground railway system goes through this airport. Travel time from the airport to the city center via metro is approximately 16 minutes.

Several bus companies also have stops just a short distance outside the terminal. Carris city bus company is one of them.

Location,traffic, and service

LIS  is located in Portela de Sacavém. Last 2015, Lisbon Airport handled 20,110,805 international and domestic passengers. Moreover, it also handled 162,042 aircraft movements. It utilizes two Asphalt runways, one being 12,484 feet long and the other being 7,559 feet long.

It serves as a hub for euroAtlantic Airways, TAP Portugal, TAP Express, White Airways, and Hi Fly.

Terminal Map

Lisbon Airport Reviews - Terminal Map

Contact details

  • Airport Code: LIS
  • Phone number: +351 218 413 500\+351 218 413 700
  • Fax number: +351 218 413 675
  • Website URL: http://www.ana.pt/
  • Email: contactar@ana.pt
  • Address: Alameda das Comunidades, Portuguesas, 1700-007 Lisboa, Portugal

 

Conclusion

Sadly, the main gateway to Lisbon isn’t as good as the city itself. Looking at the Lisbon Airport reviews above, it’s apparent that people have had not-so-pleasant experiences with the airport. Slow lines, lack of proper seating, and bland shopping choices (especially in Terminal 2) are the reason why people disliked the terminal. However, do not let that discourage you from visiting the city as it will all pay off once you see the beauty of Lisbon.

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