Agoda

Agoda Company Pte Ltd., is an online travel agency based in Singapore. It offers accommodation booking services through its website and mobile app. It is reported to be the only Asia-based travel agency to hold a spot within the top 6. Agoda offers services with varieties of accommodations, included in its inventory, from hotels to b&b, to beach resorts, rest house and home stays.

The company is originally established in Thailand and in 2007, Agoda was acquired by the Priceline Group.

The Priceline Group is an American-based provider of travel and related online services to their consumers. On 2011 Agoda launched its mobile app, supported on Android, iOS and Windows Phone devices, and like their website: the app offers full booking functionality in multiple language.

agoda-logo

What people are saying

I was surprised to find numbers of positive reviews and recommendations, regarding the company’s reliability and services. I’ve read some of their reviews and posted them here, for you to read:

I have booked a wrong schedule time for living in a hotel in Taiwan. I have called Agoda to arrange a new time. Their staffs are really nice and professional. They listen my situation patiently and provide me some advice. Finally, I have successfully rescheduled my time. I am appreciated your service and thank you.”
—Amy Ip

“Only site that I found availability in Mena Hotel in Cairo, the best one close to the piramyds. Very fast and clear procedure, better than others travel sites”
—Claudio Perez

“After you use the web system once it’s clear you have the control of booking all parts of your hotel stay. Nobody to blame but yourself if your hotel was not what you wanted.”
—Dr. De Jacma

You can read more of these reviews by clicking this link.

The Website

agoda-website

The website shows a simple interface with big photos and fonts. Every content is readable and it won’t be hard for any user to read the contexts and information written on the description listed on their advertisement promos. In the website, users are allowed to search for hotels and make an online booking. For more information, you can check their other promos by clicking this link.

agoda-app

They also offer their mobile app, which is a smaller and handy version of their website; where users can check, search and book. The app is available for both Android, iOS and Windows phone, and you can download it, by clicking the links below.

Agoda:Windows Phone
Agoda: Android
Agoda:iOS

Contact information

  • Website URL: agoda.com
  • Contact number: +44 (0)20 3027 7900
  • Contact Email: customerservice@agoda.com
  • Head Office Address: 999/9 Rama I Road, The Offices at Central World, 27th Floor, Patumwan, Bangkok 10330 Thailand

agoda-logo

Conclusion

Based on the hundreds of positive reviews given by its customers, I think it is safe to say that Agoda has given their customers the best services they could offer. With no extra or hidden charges that comes along in every packages, just like others.

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