JustFly Reviews – Today we’re going to look at the popular online travel agency JustFly.com. They are a very large online travel agency focused on providing customers with discounted airline and hotel tickets. In this JustFly Review we’re going to look at what real customers have been saying about them to see if they seem like a legitimate company or not. If you’re ever wondering about the legitimacy of a company the best place to start looking is at what people who have already used them have been saying about the company.

To do this, we’re going to use a few online sources. While it’s not always easy to trust companies that do business solely online, it’s also not very trustworthy to rely wholly on online reviews. To bypass this issue, we’re only going to be looking at reputable online review platforms that require customers to sign up and provide proof of purchase before their JustFly review will be visible.

The first JustFly reviews that we’ll look at come from TrustPilot, a huge online database of customer reviews and companies for those customer to review.


On Trustpilot, Justfly has accumulated a total of 138.717 total customer reviews scoring an impressive 5/5 star review. It’s a little bit shocking to imaging them company being able to score a perfect score out of that many reviews but let’s first take a look at what people are saying.

JustFly Reviews on TrustPilot

It was easy to perform the transaction and the prices were the lowest. I just discovered the site and have been using a competitors for years and always had to be worry about currency exchange rate…with JustFly t took care of it and quoted in CND funds ! Great no confusions or bad surprises Thanks

 


The next set of JustFly reviews that we’ll be having a look at is from SiteJabber. SiteJabber is another large online review platform which does require customers to submit a proof of purchase publishing a review.
On SiteJabber JustFly didn’t do quite as good as on TrustPilot. Out of a total of 2400 reviews they scored a 3.5 star rating out of 5. This will be a great place to look to see some issues that customers may have had with the company. One thing to consider however, is in the image below you’ll notice that the star rating is broken down into 5 categories. Service, Value, Shipping, Returns and Quality. Although Justfly score 4 on everything except for shipping, which isn’t a service they provide, this could be the cause of their lower than usual overall rating.
Next let’s have a look at real customer testimonials about JustFly on SiteJabber

JustFly Reviews on SiteJabber

I have booked multiple times through JustFly. The website is easy, and the flight prices are comparable to other sites. I have used other sites if I can get a cheaper flight. I had a glitch once and the customer service rep was able to rectify it for me without any major problems.

Amy .H

My review on this trip is great. The flight attendants were friendly and helpful on assisting with beverages and snacks. Flight was nice and smooth which was excellent since I’m uneasy on the whole flying thing. I can’t wait to book my next trip with y’all thanks again.

David .Z

Awesome service . Friendly staff. Easy and cheap….. Easy to talk too as well. I had a slight problem booking wrong date but the fixed it quickly.

Vincent .P


The final review site that we’ll be looking at today in this JustFly review is another large and trusted online review platform called Feefo. Feefo prides itself in providing companies and customers with an unbiased way to interact. They follow through with many measures to ensure legitimacy of their reviews.

The JustFly Reviews on Feefo are a little better than what they were on SiteJabber but a little worse than what they were on TrustPilot. In total they received 9,700 reviews with an overall rating of 4.1 stars out of 5. By the breakdown in the image below you can see that the majority of JustFlys customers rated them a 5.

And finally, we’re going to have a look at what some of JustFlys customers had to say about their experience by quoting some exact reviews from the site. For some reason Feefo reviews aren’t as lengthy, we’re not sure why exactly but here they are.

Your site is so user-friendly!😎 There was not one glitch during the entire transaction! 👍🏼 The deal I got was the most amazing part of my entire experience! My sister always uses justfly, and she texted me about your incredibly low fare from Dallas to San Diego. During the year, I have to make three more trips to San Diego, and I will book those flights using justfly. Also, I will gladly recommend just fly to all my friends

-Janie Davis

It was the best price Compare with Expedia cheap flight They have the best deal

-Anonymous

Simple…. convenient…. all details easy to follow and get the flights I want at a reasonable price. Thank you very much !!!

-Anonymous


All in all JustFly has clearly garnered the trust of its customers by providing great service and prices. In this JustFly review we would suffice to say that JustFly is a legitimate company that can be trusted. And if you have any issues while using them we have listed their contact information below. Let us know what you thought about this JustFly review, have you had a personal experience? Leave your response in the comments section below!

JustFly Contact Information:

JustFly.com

Phone number: 1-800-717-5015

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